eMation Announces New Fast Forward Program; Gets Manufacturers Up and Running with Device Relationship Management in Only 30 days

MANSFIELD, Mass.–(BUSINESS WIRE) via NewsEdge Corporation — eMation(TM), a pioneer of Device Relationship Management (DRM) enterprise software solutions, today announced a new rapid-adoption program called Fast Forward(TM) that can get equipment and device manufacturers up and running with the benefits of DRM in as little as 30 days. Through the Fast Forward program, eMation will DRM-enable virtually any communications-ready intelligent device, delivering to qualified manufacturers new Internet-based remote diagnostics, e-service and monitoring capabilities that provide improved customer service at reduced cost. The program will demonstrate the value and fast return on investment (ROI) of Device Relationship Management technology with the manufacturers’ own products deployed at their actual customer sites.

‘eMation has the knowledge, technology, and experience to get virtually any intelligent device up and running with the power of DRM,’ said Dale Calder, CEO and President of eMation. ‘Whether a manufacturer is looking for remote `eDiagnostics’ or continuous device monitoring for enhanced operations, automatic consumable replenishment, or pay-for-use billing, eMation’s new Fast Forward program can get manufacturers’ intelligent devices communicating to their enterprise via the Internet in less than 30 days.’

The powerful eMation DRM(TM) system allows manufacturers of devices such as machines, instruments, equipment, facilities, and sensors to stay in touch with their products throughout their lifecycle, tapping the value of hidden information with new, automated e-service and e-commerce offerings. eMation DRM is architected for flexibility and rapid adoption to get intelligent devices talking and enterprises listening. On completion of a Fast Forward project, the manufacturer’s service, sales, marketing, and engineering personnel can immediately realize the benefits of live information delivered directly from devices deployed at their customer sites.

Availability

eMation’s Fast Forward program and eMation DRM are now available worldwide to qualified device manufacturers. eMation has developed a multi-step program where the Company provides expert consultants to analyze device and business requirements, specify scope of effort and project plan, Internet-enable the selected device, and customize and deliver or host a trial version of the eMation DRM enterprise software application, all for a low fixed fee. Contact eMation Sales through any of our offices worldwide or atsales@emation.comto schedule a meeting with its Device Relationship Management consultants. Ask about our special promotions running through September 28, 2001. For more information about eMation or its products visit www.emation.com .

About Device Relationship Management

Device Relationship Management addresses a significant information blind spot within most companies and business systems today. DRM leverages the Internet to connect product organizations to the things they care about most — the products they make and sell — and keep them connected throughout their lifecycle. It allows timely, accurate, and unbiased information to be communicated automatically between remote devices – intelligent machines, equipment, products, sensors, and systems — deployed at customer facilities and external monitoring and service personnel or enterprise business systems like Customer Relationship Management (CRM), Operation Support Systems (OSS), enterprise resource planning (ERP), supply chain and asset management. Device Relationship Management helps turn reactive business systems into proactive business systems providing new sources of revenue and increased operational efficiency at lower costs with an ROI that can often be measured in months.

About eMation

eMation开创性的设备管理的关系nt solutions to unlock the hidden information value in the intelligent devices that enterprises build, service, and use. For more than 12 years, eMation has been helping the world’s most highly regarded companies transform device information into business intelligence. eMation has recently reached an agreement to be acquired by RAVISENT Technologies (NASDAQ: RVST ), and is headquartered near Boston, MA, USA, with sales offices in the US, Europe, Israel, and Japan, and distribution partners worldwide. For more information please visit www.emation.com .

eMation, eMation DRM, Automatic eCommerce, and Firewall-Friendly are trademarks of eMation, Inc. and may be registered in certain jurisdictions. All other product and company names mentioned are the property of their respective owners and are mentioned for identification purposes only.

Copyright(c)2001 eMation, Inc. All rights reserved.

&&Business Wire, 07-31-01, 10:00 Eastern>>

CONTACT: eMation | Lisa-Marie Barker | (978) 468-8953 |lbarker@emation.comeMation, Inc. | or | Mullen | Michael Bourne | (508) 337-9200 |michael.bourne@mullen.com

&& Copyright c2001 Business Wire >>

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